With proper maintenance, you can extend the lifespan of your favourite gear. Not sure where to start? Leave it to our professionals. In our washing workshop, we’ll ensure your gear is cleaned correctly and ready for a fresh (and dry) adventure.
Our washing experts always follow a two-step process:
1. First, we thoroughly clean your gear.
2. Then, we re-impregnate it.
Good to know: Softshells and down-filled gear are water-repellent, not waterproof. Even so, using an impregnating agent is recommended as it enhances the fabric's water-beading properties and breathability.
After washing your garment, we also re-impregnate the fabric. This means we restore its water-repellent and breathable properties, as the DWR layer on the outer surface gradually wears off over time. Once impregnated, raindrops will once again bead up and roll off the fabric. In no time, your waterproof clothing will feel as good as new!
We use the environmentally friendly and FPC-free products from Grangers for all our laundering and impregnation work.
So when you use our laundry service, you’re not only taking extra care of your clothing, but of nature as well!
If so, hopefully you’ll find the answer among one of our frequently asked questions.
Enjoying your outdoor equipment for longer starts with proper maintenance. The appropriate care methods are required because these are technical fabrics. By making time for this regularly or by having your items laundered by us, you ensure that your gear is as good as new. In short: if you take good care of your equipment, you will be able to enjoy it longer!
Ordinary detergents are not suitable for technical clothing. They contain acids, for example, which affect the membrane of your clothing. In addition, ordinary detergent can leave a residue that attracts water droplets. This is very damaging to your raincoat, as it will lose its waterproofing. So the use of ordinary detergent is really out of the question for your technical equipment.
Great question! At A.S.Adventure, we are specialised in the maintenance of outdoor clothing, both for cleaning and impregnation (making it water-repellent again). We also use PFC-free soap.
Your items will be ready for you again in your nearest A.S.Adventure store one to two weeks after drop-off.
We use Grangers products. This maintenance brand has over 80 years of experience and a passion for protection. Their packaging consists of 100% recycled plastic, including that collected from the ocean. The products are PFC-free and water-based. The Bluesign label on all their products makes clear why: Grangers is synonymous with sustainability – for your belongings and the planet!
No, that’s not a requirement. Even if you shopped elsewhere, we are here to advise and assist you.
This service is only available to Explore More members. Not a member yet? But this can be arranged in the store or online quickly.
Don’t worry; our experts in the laundry service are here to help. They know exactly what to do, even when there is no longer a care label on your jacket or sleeping bag.
No, A.S.Adventure offers you a two-year warranty on all your purchases in any case. That doesn’t change, but thanks to the laundry service, you can enjoy your product for a lot longer than two years.
Yes, but we cannot guarantee that we will be able to remove all the stains effectively. But even if the stain is still visible, your gear will be in top condition for new adventures.
Good preparation is key. You can do this in advance: close all zips and Velcro fasteners, and check if the pockets are empty. Remove any cleaning cloths for your (sun)glasses from your winter sports jacket. Our laundry experts will thank you!
We want all your new acquisitions to last as long as possible, which is why we offer various maintenance services and repairs in the A.S.Adventure Warranty – Care – Repair Department.
Our service does not stop with your purchase; we offer full service and greatly believe in the importance of correctly maintaining your product, so that you can enjoy it as long as possible. That also fits in with our sustainable mindset: service meets sustainability.
In the exceptional case that your technical clothing or sleeping bag shows a defect after washing, we will see if this damage can be repaired free of charge. If a repair seems impossible, we can offer you a voucher of the purchase price. A refund is not possible.